Last updated: November 2025
1. Introduction
QuickStay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email, phone, address, valid ID
- Account Information: Profile, preferences, settings
- Location Data: GPS coordinates and geographic information
- Payment Information: Booking details and history
- Usage Data: Pages visited and features used
- Device Information: Device type, OS, browser, IP address
3. How We Use Your Information
- To create and manage your account
- To provide and improve our services
- To process bookings and payments
- To send transactional and promotional emails
- To verify property owners
- To generate property recommendations
- To prevent fraud
- To respond to inquiries
4. Data Sharing & Disclosure
We do not sell your information. We may share it with:
- Service providers (hosting, payments, analytics)
- Renters for booking purposes (property owner contact)
- Legal authorities when required by law
- Business transfer partners in case of acquisition
5. Data Security
We implement appropriate security measures to protect your information. However, no method is 100% secure. We cannot guarantee absolute security but strive to protect your data.
6. Cookies & Tracking
We use cookies and tracking technologies to enhance your experience. You can configure your browser to refuse cookies, but this may limit functionality.
7. Your Privacy Rights
You may have the following rights:
- Access: Request access to your information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request data in machine-readable format
- Opt-out: Opt out of marketing communications
Contact: privacy@quickstay.com
8. Contact Us
Email: privacy@quickstay.com
Response Time: 5-7 business days