Privacy Policy
Last updated: November 2025
1. Introduction
QuickStay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email, phone, address, valid ID
- Account Information: Profile, preferences, settings
- Location Data: GPS coordinates and geographic information
- Payment Information: Booking details and history
- Usage Data: Pages visited and features used
- Device Information: Device type, OS, browser, IP address
3. How We Use Your Information
- To create and manage your account
- To provide and improve our services
- To process bookings and payments
- To send transactional and promotional emails
- To verify property owners
- To generate property recommendations
- To prevent fraud
- To respond to inquiries
4. Data Sharing & Disclosure
We do not sell your information. We may share it with:
- Service providers (hosting, payments, analytics)
- Renters for booking purposes (property owner contact)
- Legal authorities when required by law
- Business transfer partners in case of acquisition
5. Data Security
We implement appropriate security measures to protect your information. However, no method is 100% secure. We cannot guarantee absolute security but strive to protect your data.
6. Cookies & Tracking
We use cookies and tracking technologies to enhance your experience. You can configure your browser to refuse cookies, but this may limit functionality.
7. Your Privacy Rights
You may have the following rights:
- Access: Request access to your information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request data in machine-readable format
- Opt-out: Opt out of marketing communications
Contact: privacy@quickstay.com
8. Contact Us
Email: privacy@quickstay.com
Response Time: 5-7 business days
Terms of Service
Last updated: November 2025
1. Acceptance of Terms
By accessing and using QuickStay, you accept and agree to be bound by the terms of this agreement. If you do not agree, please do not use this service.
2. Use License
You may not:
- Modify or copy the materials
- Use materials for commercial purposes
- Attempt to decompile or reverse engineer software
- Remove copyright notices
- Transfer materials to another person
- Violate applicable laws
- Restrict anyone's use or enjoyment of the website
3. Disclaimer of Warranties
Materials on QuickStay are provided "as is". QuickStay makes no warranties and disclaims implied warranties of merchantability or fitness for a particular purpose.
4. User Accounts
When you create an account, you agree to:
- Provide accurate and complete information
- Maintain password confidentiality
- Accept responsibility for all account activities
- Notify us of unauthorized access immediately
5. Property Owner Responsibilities
Property owners agree to:
- Provide accurate property information
- Maintain properties in described condition
- Respond promptly to inquiries
- Comply with all local laws
- Submit valid identification documents
- Not discriminate against renters
6. Renter Responsibilities
Renters agree to:
- Treat properties with respect
- Comply with property house rules
- Pay rental amounts on time
- Report damages promptly
- Not engage in illegal activities
7. Prohibited Conduct
You agree not to:
- Harass or threaten other users
- Post hate speech or offensive content
- Attempt to bypass security measures
- Engage in fraudulent practices
- Spam or send unsolicited messages
- Violate intellectual property rights
8. Termination of Service
QuickStay reserves the right to suspend or terminate accounts that violate these terms. Termination may result in loss of access and forfeiture of active listings.
9. Governing Law
These Terms are governed by the laws of the Philippines. You irrevocably submit to the exclusive jurisdiction of the courts in that location.
10. Contact Us
Email: support@quickstay.com
Response Time: 5-7 business days